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FAQ - Frequently Asked Questions



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  • Venue facilities

  • Where can I make photocopies, send an email or fax?
    • A cyber café, located in the exhibition area, will be available free of charge to all participants throughout the event.
      Sponsored by:



      Free Wi-Fi access will also be available at the venue. No password is required.
      Sponsored by:

  • Is there a cloakroom or “left luggage” facility at the event?
    • Yes. The cloakroom (at which luggage may also be left) is free of charge and will be located in Hall 2 next to the Poster area.
      It will be open during show hours only.
  • Is there access for those with limited mobility?
    • The venue is accessible for those with limited mobility. All stands will be provided with an access ramp.
      If you have any specific requests, please contact Inside Events: +44 2476 510 014.
  • Are there any banking facilities at the venue?
    • Yes, there is a cash point in the entrance hall. Please note that it is only accessible to those participants who already have a badge.

  • Facilities near to venue

  • Where is the nearest shopping area?
    • EXPO XXI Warsaw International Expocentre is located about 2 km from the city center;

    • C.H. Jupiter
      ul. Towarowa 22
      00-839 - Warszawa

    • Blue city
      Al. Jerozolimskie 179
      Warszawa

    • Reduta
      Al.Jerozolimskie 148
      02-326 - Warszawa

  • Catering facilities

  • Does my registration fee include lunch?
    • All conference and exhibitor staff passes include coffee breaks and lunch, which will be served in the catering area.

      Visitor passes do not include any catering, however a visitor restaurant (Hall 2) and a number of snackbars are available at the venue.

  • Registration

  • How do I register?
    • Thanks to enormous success of the EWEC conference, the conference passes have been sold out and the onsite conference registration will NOT be possible. People are still welcome to register onsite to attend the exhibition and the Polish conference.

      Polish Day on-site registration / badge pick-up:
      Where Date Time Conference Start
      Hilton Hotel
      Grzybowska 63, Warsaw,
      Poland 00-844      		 Sunday 18 April 14:00 - 18:00 Monday 19 April, 09:00
      Monday 19 April 08:00 - 18:00

      EWEC exhibition visitor on-site registration / badge pick-up:
      Where Date Time Conference Start
      EXPO XXI Warsaw International
      Expocentre 12/14 Pradzynskiego Str.,
      01-222 Warsaw      		 Monday 19 April 14:00 - 18:00
      		Tuesday 20 April, 10:00
      Tuesday 20 April
      		 08:00 - 18:00
      Wednesday 21 April
      Thursday 22 April
      Friday 23 April 08:00 - 15:30

      Participants will not be admitted to the conference or exhibition without their badges.
  • What are the registration fees?
  • What is included in my registration fee?
    • A conference delegate pass includes access to the conferences, side events and the exhibition. It also gives the delegate access to lunches and coffee breaks. All conference delegates will be provided with a bag containing event materials on arrival (conference programme, exhibition catalogue, note pad, pen, etc.).

      An exhibition visitor pass includes access to the exhibition, but does not include access to the conference sessions or lunch. All registered visitors will be provided with event materials on arrival (exhibition catalogue, etc.). For visitors who register onsite, event material is subject to availability.
  • We are a member of an association that is a member of EWEA, however we are not a direct member of EWEA. Does that still entitle us to the EWEA Member registration discounts?
    • No. The membership rate is reserved exclusively for those organisations that are listed on the EWEA membership list and therefore pay a direct membership fee to EWEA. For more information please consult the Members' Directory in the Membership section of the EWEA website.

      However, members of our partner organisation, the Polish Wind Energy Association are entitled to the membership rate.
  • I cannot attend. Are passes transferable?
    • Exhibition visitor passes are non-refundable and non-transferable both before and during the event.

      Conference passes cancelled in writing on or before 30 January 2010 will be refunded minus an administrative fee of 75€ (including 22% VAT). Cancellations (including conference dinner tickets) received after 30 January 2010 will not be refunded. All refunds will be processed after the event. We do not allow conference delegates to transfer passes during the event.
      However, we can reissue the pass in a different name (free of charge) as long as we are notified in writing before 31 March 2010. Any name changes after this date will not be accepted.
      To inform us of a cancellation or name change of a conference pass, please contact the Conference Secretariat: registration@ewec.info, + 32 2 779 5960 (fax).
  • Is the event open to everyone?
    • Yes. Anyone interested in attending can register for the event. No specific requirements are needed.
  • Can you help with visa application to exhibit / visit the show?
    • For assistance for visa applications, please send an email to: registration@ewec.info.
      EWEA reserves the right to decide whether an invitation letter is issued or not.

  • Hotel & Travel

  • How do I get to the venue?
  • Are there parking facilities at the venue? Is there a parking fee?
    • An underground car park is located close to the main entrance.
      A 4-day event ticket costs 22 € (including VAT) and can be purchased onsite. Last day of build, 19 April 2010, is free to Exhibitors. Build-up and breakdown on any other day will be charged at 1PLN per hour (including VAT).
      Location and costs of Lorry Park will be confirmed at a later date.
  • How can I book a hotel?
    • Rooms at special rates in various hotels have been reserved for the European Wind Energy Conference and Exhibition 2010 and/or the Polish conference - "Wind energy market in Poland" in Warsaw.

      To view the list of recommended hotels and make your booking, visit the registration page.

      For more information on hotel reservations, please contact registration@ewec.info

  • Conference

  • How/When do I get my badge and conference materials?
    • All participants will be provided with a badge upon arrival, which must be worn at all times whilst in the venue. You may also be required to show your badge at some social events. Conference delegates will not be allowed into session rooms without their badge.

      All registered participants will be provided with a bag containing event materials on arrival.
  • I am a speaker and / or poster presenter - what deadlines do I need to meet, what information do I need to know?
    • Full guidelines for preparing your presentation, including all relevant deadlines and practical onsite information, will be published on the EWEC 2010 website by February 2010. In the meantime, if you have any questions about presenting at EWEC 2010, please contact Amy Parsons: ap@ewea.org.
  • I am a speaker, moderator or poster presenter - do I still need to register?
    • Yes. All speakers, chairs/moderators and poster presenters should be registered as a conference delegate for at least one day of the conference. Unless you have been told otherwise by EWEA, you must pay and register by 15 January 2010 in order to secure your presentation slot.
  • In which language will the sessions be held?
    • The official language of the event is English.
  • How do I obtain a copy of the proceedings?
    • The conference proceedings with full access to all relevant information (presentations, papers, photos, videos and statistics etc.) will be sent to all delegates by email following the event. They are also freely available to EWEA members upon request.

      For non-delegates and non-EWEA members, the proceedings will be available upon payment of a 50€ charge. An order form, which should be completed and returned to EWEA by fax, will be available on the website following the event.

      For queries regarding the conference proceedings (including the proceedings of previous events), please contact Frédérique Lefebvre: fl@ewea.org, +32 2 400 10 07.

  • Exhibition

  • Can I still book a stand? What are the stand rates?
    • 263 exhibitors have booked and over 5.000 m2 is already sold out!
      For further information please contact Sanna Heinonen: sh@ewea.org, +32 2 400 1093.
  • What is the difference between a full service stand and a space-only stand?
    • Full service stands are provided with: back and side walls, carpeting, company name, electric point, daily cleaning service, 2 chairs and 1 table per 9m2.

      Space-only stands consist of the allocation of a certain number of square metres, i.e. no walls or any other services are included.
  • What is included in the cost of exhibition space?
    • • 1 free 35 word description in the exhibition catalogue
      • 1 free exhibitor staff pass incl. lunches and coffee breaks per booked 9m2
      • 1 free conference pass for up to 50m2 booked, 1 free conference pass for each additional 50m2 booked
      • A direct link from the exhibitor list to the exhibitor website
  • I am an exhibitor - do I need to register my stand personnel?
    • Each 9m2 booked entitles exhibitors to one free exhibitor staff pass for the four days.

      Any extra passes must be applied for on the relevant online form available in the Exhibition manual and returned to Colloquium Brussels. These passes will be available at the registration desk as from 08:00 on Monday 19 April 2010.
  • Is sharing space allowed?
    • Yes. Co-exhibitors, who are not EWEA members, must pay the non-member rate for the m² used. Co-exhibitors exhibiting as part of a regional or national association pavilion are entitled to EWEA members rates. For a definition of a pavilion, please see the Exhibition Policies (119 kb).

      Note co-exhibitors will be charged at 250 EUR + VAT each, in order to cover the administrative cost and the 35 word description in the exhibition catalogue.

      For further information, please contact Sanna Heinonen: sh@ewea.org, +32 2 400 1093.
  • Which address should we send deliveries to?
    • Please visit the online exhibition manual for full details on delivery instructions.
  • Do you have an online ordering system for booth components, furniture, electrical services, or other items needed in our booths?
    • An online Exhibitor Manual containing all relevant information and necessary order forms is available to all exhibitors on the EWEC 2010 website. You can access the online Exhibitor Manual by entering the login details which have been sent to you upon confirmation of your stand booking. For more information, please contact Frédérique Lefebvre, fl@ewea.org , +32 2 400 10 07.
  • The online Exhibitor Manual requires a password – how do I get hold of it?
    • Shortly after confirmation of your stand booking, you will have received an email containing your login details. Please make sure it is not within your junk emails before contacting Frédérique Lefebvre, fl@ewea.org , +32 2 400 10 07.
  • When can I set up and dismantle my stand?
    • BUILD-UP SCHEDULE HALL OPEN HOURS
      Friday 16 April 2010 Construction of space-only stands 08:00 – 20:00
      Saturday 17 April 2010 Construction space-only stands 08:00 – 20:00
      Sunday 18 April 2010 Construction space-only stands 08:00 – 21:00
      Shell scheme stand dressing 10:00 – 21:00
      Monday 19 April 2010 Construction of all stands 08:00 – 21:00

      BREAKDOWN SCHEDULE HALL OPEN HOURS
      Friday 23 April 2010 All stands – Dismantling of all space only stands and removal of exhibits 14:30 – 22:00
      Saturday 24 April 2010 Space-only stands
      Collection of exhibits and stand fittings only      		 07:00 – 16:00

      For more information please see the online exhibitor manual.
  • What are the opening hours of the exhibition?
    • OPEN PERIOD SHOW OPEN HOURS
      Tuesday 20 April 2010 10:00 – 18:00
      17:00 - 18:00 Hansen Transmissions & CG Power Beer reception
      Wednesday 21 April 2010 09:00 – 19:00
      17:30 - 19:00 Exhibition reception
      Thursday 22 April 2010 09:00 – 18:00
      16:30 - 18:00 GL Garrad Hassan Launch Party
      Friday 23 April 2010 09:00 – 14:00

  • Sponsorship

  • I am interested in your sponsoring opportunities - what is still available?
    • Please see the Sponsorship section on the EWEC 2010 website, where you will find a list of sponsorship opportunities as well as information on our customised sponsorship packages.

      For further information, please contact Christi Newman: cn@ewea.org, +32 2 400 1056.
  • I still have questions, who do I contact?
    • For any further queries on EWEC 2010, please contact: info@ewec.info, +32 2400 10 07. We will be happy to help you!



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